The Artisan FM helpdesk team are highly trained to ensure a high level of performance that is fully aligned to your business.
Our FM Helpdesk is integral to all our services. We know how important it is for your business to always have someone on the end of the line. The more proactive we are, the less your people need to worry about the services. That said, there will always be a reactive element, allowing your team to get in contact at any time and by almost any means.
Our FM helpdesk team is highly trained to deliver an expert level of service. Whether it’s our team based within our head office, or at some of our client’s larger sites, our telephony team is second to none and fully aligned to your business, no matter what the issue. Combined with the latest in facilities management and specialist software, our helpdesk system intelligently manages and co-ordinates our services right across your workspace.
Whatever your preference for location, we can provide a permanently manned FM helpdesk, operating 24/7, 365 days a year, tailored to your workplace. We can also provide a full switchboard and telephony service, which delivers a premium service, and which reflects your brand.